I found a used car online and went to the dealership at 7:30 pm. Randy had the car ready for viewing and a test drive even though they closed a 8. I purchased the car that evening and drove it home at 9:30 pm. The next morning the car could not be driven. Randy arranged for the car to be towed from Vancouver back to the dealership. Approximately $3000 of additional work was completed at no cost. The original price was $5000. Randy and the people at Dick's could have spent that energy on a large-ticket client yet all times I was treated with respect and kindness. I was impressed and thankful for Randy's genuine concern and integrity.
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