VisaHQ is an unprofessional company and their failure to communicate ended up costing me over $1500. I sent them my Passport and all the necessary documents for a visa for Brazil. I've travelled in India and China and am familiar with the visa application process. I received an email the day they received my documents saying that my packet was incomplete. I responded to their email that day with clarifying information. I received an email in response saying ""Great, thanks. We'll let you know if there are any problems.""
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