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Trashy, rude, and overwhelmed - Review by citysearch c | Airway Animal Clinic

Airway Animal Clinic

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Trashy, rude, and overwhelmed 11/19/2012

I walked in with a dog with an injured ear. I had called to let them know I was coming and that it was actively bleeding. The very CRASS and RUDE receptionists barely looked at me or the dog while checking us in, then told us we were SIXTH in line to be seen. I then asked why an injury didn't take priority over vaccinations??? So they understand how to triage? If you go into the er with your ear gashed open and bleeding I bet they see you before the guy with the upper respiratory infection. Right?? So she pursed her lips and got all snotty and someone finally came over and removes the padding from my dog's ear to actually LOOK at it before shrugging it off as whatever. She had blood all over her hand. Only the. Did she tell the receptionist to room us next. Seemingly, they were all PO'ed that I messed up their order or whatever so they all were unpleasant to me for the rest of the visit. They shot me dirty looks and just looked, in general, like huge b*tches. They were running around l more
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