I have contract with this company for more than four years 24/7 all parts and labor included. During the Hurricane storm Sandy my boiler stop working.They sent the heating guy.He looked at and left to come back with a part next day.Boiler did work overnight and stopped .An other heating guy came and called the company the part my boiler needed.The company called me next day that you need new boiler.Give us $5560.00 and we will install a new boiler for you.They left me and my my kids in the cold for 10 days despite the fact that they had a legal obligation to install the parts.I called another heating guy.He replaced the gas valve and boiler was up and running in 45 minutes.General Utilities did not want to buy part that cost $284.00.Instead they wanted me spend $5560.00 for the new boiler that cost only$1900.00.\r
What is crook company.
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