Kassab Jewelers in Lake Oswego is by far the most welcoming and knowledgeable jewelry store in the Portland area. I worked directly with Sandy Ponder and Phillip Susan, two incredibly patient and understanding associates. Unlike my time at other Portland jewelry stores, I was given as much one-on-one consultation time as I needed. They took the time to learn what I was looking for in an engagement ring, and worked with my budget to present me with great options. I never felt pressured or intimidated because they were truly working with me to find the best ring. Their above and beyond service is what makes them unique. Before I even set foot inside a jewelry store, I performed an extensive amount of research online. However, I quickly learned that shopping for an engagement ring at Kassab Jewelers provides intangibles that one cannot get from shopping online. This included their professional opinions and experience with different diamonds and settings, the ability to view the diamond in person (which is MUCH more important than I initially thought), and the service and guarantees that are part of a purchase. On top of this, Sandy and Phillip found me a better quality and larger GIA certified diamond than if I had purchased online or from another jewelry store. Ultimately, I purchased a ring that my fiancée loves and I feel great about because I know that I received a great value. I recommend Kassab Jewelers in Lake Oswego to anyone who wants to find the perfect piece of jewelry with honest, personal, professional and friendly service.
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