The work done was exceptional and professional. The work done did fix the problem. The 'fix' was also what I would consider an upgrade from what was discussed. The only issue could be from a communication between office and work team gap. There is a President's program which when purchased lowers the final cost of the work done. It is a good program and I purchased it for quarterly assessments and work on house systems. However, I also was told that there was a Senior Discount. When I was informed by my daughter what the final bill was there was no Senior Discount. When I asked the office about this as I was told the two would be figured in - I was informed that one or the other but not both apply. Therefore, Seniors - if you purchase the President's Package there is no Senior Discount - the two are mutually exclusive.
RESPONSE FROM Patriot Enterprises:
Thank You Steve for your comment on customer lobby. We appreciate your business and the opportunity to assist you. If there is ever anything else we could do for you please don't hesitate to call. Javier J. Hoggard, Owner.
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