Jesse was great on the phone, and set up the appointment. Wencel arrived right on time, and went straight to work. He thought it was going to be fast and simple, but even when frustration set in, he remained calm and professional. Wencel demonstrated another advantage of Tech 2u, by reaching out to his fellow service techs. One of them had faced a similar problem and pointed Wencel in the right direction to solve our dilemma. Thank you to Wencel and crew for a job well done.
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