joined Rain a while ago. When I joined they sold me on the fact that there would be classes in the morning. A year later still no morning classes. This gym is basically 4 walls with equipment and very little (sometimes just one person) staff. When I went to cancel the membership they made it really tough with extra fees, requirement to quit the gym in person (vs. over email) and a General Manager who just doesn't get it (never even asked what they could be doing better, he only cared about charging me an extra $30). There are other gyms in the area now with really good customer focus--just not this one! Check out all the bad reviews they have and complaints in BBB.
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