Awesome service. I have bought two sewing machines from them. The phone has been always answered by an english speaking person ( I am sure they have spanish speaking personal that are equally helpful.) The person is well informed about the products, or has gotten me to someone who was well versed in the products. Twice I have had technical issues. The first time they emailed me a shipping label. When they received the machine they called and then called again when they returned it. This all took place within a weeks time. This last time the technician walked me through putting a piece back together that due to my fault had popped apart.. I highly recommend this company for their service and knowledge of their products.
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