They destroyed our beautiful sheepskin ecowool rugs. We sent them a small one and an Octo (which is 8 sheepskins stitched together). It took them 1 week to send them both back to us destroyed. We told them we wouldn't accept them the way they were and they took it back and now it has been a month. Last night they delivered the smaller of the 2 and it was still destroyed. It seems they washed in such high heat that they shrunk the wool. They are very incompetent, lack integrity and are not to be trusted. They should have never accepted the job if they did not know how to clean sheepskin rugs! Do not send your rugs to them. I can't believe they have an 80% rating!! They must have their employees and friends write on this site to try to get more customers(or suckers) to have their rugs destroyed!!!
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