They will say anything to get you to book your wedding with them, including say they deposit is completely refundable. When we had to unfortunately cancel, we were told, no, it's not refundable. We've been battling for 3 months now. Save yourself the hassel and go elsewhere. There are so many nicer places for the same price and you will be treated with respect elsewhere. I've also been to a few parties here, was never impressed.
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