Dental Insurance is a form of payment that is a patient benefit and ultimately it is up to insurance companies to process and approve the claim in order for the dental practice to be compensated for services. It is mainly the patient's duty and responsability to assure that benefits are either approved or denied because the services are provided to the patient for the patient's benefit and the patient is responsable for the payment of the services; specially when it comes to patients emergencies that do not allow time to pre-estimate dental services to be sent to insurance agencies. Therefore, our management team always recommends when there are financial limitations on the patients side to be patient and await for the dental insurance explanation of benetits EOB to be processed.
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