Flew into Richmond and needed 2 taxis to DC. Deb was early and waited quite a while for us. It was otherwise terrible. She couldn't use her GPS, and screamed a racial epithet out her window at another driver. She kicked us out of the taxi and made us wait in the parking lot while she bought a snack, and was very rude to the other driver who was clearly fearful of her. It was a tense and uncomfortable ride as she tried to make excuses for her behavior. I will not use her again.
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