I have had nothing but positive experiences with this office. I'm new to St. Louis, so when I needed a replacement NTI mouth guard, I went on the NTI website and did a search for local providers. I ended up choosing Dr. Brace's office (I think based on their website) and I'm very glad I did. \r
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Dr. Grayem did my NTI and it was finished to take home at the end of the visit! This is great because many offices have to send them out to be finished and you have wait a couple of weeks to get them back. When I got home and tried the guard that night, it didn't feel right, and I called the office to let them know (nervous as to whether they would be receptive, or just think I was complaining). They fit me in THAT DAY, and Dr. Grayem was able to fix my guard. These are $500+ guards, so I was happy that he didn't ask questions and just fixed it for me. They assured me they wanted me to be happy with the product and if I had any other problems to let me know. \r
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After that wonderful experience I decided to go for a cleaning. It was quick, painless and thorough. My hygienist was competent and friendly (I think her name was Stacy?). \r
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I would not hesitate to recommend this office to friends or colleagues.
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