BBB Rating of F !!!!! Dishonest business, horrible customer service, and just plan rude. Every word said by everyone at AAAA Teva turned out to be complete lies. Our TV died, so I called AAAA Teva they said that they would come out and look at it. They said that 75% of the TVs can be repaired in-home, without taking them into the shop. This was obviously a lie because the technician that came to our house had nothing more then a drill and meter, no kind tools on his person nor in the truck capable of fixing a TV. After taking the cover off the TV the guy said it needed a good cleaning and there was one obvious trouble point, a terminal that had grey goo coming out of it. He said it would be $125 which included diagnostics, cleaning, resetting the goo terminal, and return delivery of the TV. He said the only way that it would cost more was if they had to order additional parts. We paid him and he said the work up would be done in 3 days. 10 days later and after a couple of calls, we finally heard back from them and I was told they have not yet fixed it and it would cost $350 more to do a more thorough cleaning. I wouldn’t stand for it because there was no need for parts and the cleaning was suppose to be what we already paid for. So I wanted to talk to the manager and no employee there could tell me the name of their manager. After several calls and actually being hung up on several times, I went on line and did some research. I found out through the BBB that the owners name is Mr. Muhammed Murib. I finally got ahold of Mr. Murib and it turns out that he was the person I was talking to previously, the owner himself was lying to me! So, I said that I wanted them to bring my TV back to me without any further repairs and they would not, as they had agreed too, they said I had to come get it. My wife went in to get it, they made her sit around for 20 minutes before getting the TV. When they finally turned over the TV, they would not even help her carry it to the car!!! My wife is 105 pounds and she had to carry a 40 inch TV to the car by herself while 3 guys sat around the shop watching TV. What a bunch of horrible people and what a horrible business. The kicker is that when we got the TV home it worked. They were just trying to tack on another $350 because it was an easy fix (the terminal with goo coming out of it). Stay away for obvious reasons!
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