Absolutely the worst agency I have ever dealt with!!!!! The owner of the company handled my issues with rudeness and hanging up on me. No communication and then decided to travel out of the country and leave me hanging with tickets that needed to be issued....Only when I started threatening the BBB and actually showing up at the agency that another agent took over and corrected the owners mistake....3 weeks of listening to"" I'll call you back"" and as I read the posts about what a good agency this is I laugh cause uncanny how the owners name is Freda..... You do the math!!!!
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