Lowes in Tappan, NY re generators for the October 2012 storm...........You took reservations starting on Thursday 10/25/12. You hand a handwritten list. Lowes in North Bergen, NJ typed their list and actually called those with reservations. Tappan, you ended up with the police there on 10/28/12 for crowd control. Handed out tickets for those 4 pm generators and didn't call anyone on the ressie list. Learn your lesson - don't take ressies the next time. Sell them off the truck as you did today......That said, there were some very helpful members of Staff - Margherite at Customer Service (thank you) and Marc (manager) - thank you for honoring my reservation. I know it's a tough day and I do thank you. But next time you take ressies, type them up and put on the computer like North Bergen (who actually called reservations). Your poor Customer Service had to work off of a handwritten list - I know this because I was in the store over 1/2 dozen times since Thursday 10/25. Lesson learned? Otherwise, it's a great store.\r
more