On Sept.6th I called the service dept. and spoke with service advisor Nelson Regalado. I explained I was having trouble starting our civic and we were leaving on a road trip this weekend. Nelson told me if I could be at the dealership within an hour and he would help me out. I arrived and met Nelson, filled out some paper work and took our civic. Less than an hour later, the car was done with a new battery and a car wash and i was on my way. I really appreciated the fast service thanks to Nelson.
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