Not happy with the Customer service here. While it is pretty expensive to get an eye exam and frames/lenses here, they do not provide a case or lens cleaning spray when you get new lenses each year. The reason being that you did not purchase new frames and hence you do not get a case for your glasses. And, the CSR in the front office tells me that they ran out of lens cleaning spray when I can see a whole bunch sitting up on the shelf behind him. The fact that I paid over $250/- for the eye exam and the lenses did not seem to count. It was quite pathetic to watch him lie and I won't be going back as I do not wish to put up with the likes of him again!
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