Dr. Joy was a wonderful doctor, however towards the beginning of 2012 Dr. Joy sold the practice to to Dr. Jennifer Ennis-Lee, since the new doctor has taken over there has been some major changes. It is obviously all about the money, every time you go in there something else is wrong with your animal that will cost hundreds of dollars to fix. Also the doctor will not let you buy heart worm prevention through a online pharmacy, she wants you to come in and pay more. There has been a ton of employee turnover since she took over. I have personally heard the doctor talking badly to her staff multiple times. Friends of my husband and I told us that a kennel employee admitted to them that the doctor struck their animal ""because it would not calm down"". I could go on and on with stories I have heard or witnessed in this animal hospital. If it was still Dr. Joy and the new staff I would rate it excellent, but as long as the new doctor is in charge I feel that she will continue to abuse the people in Krum, Texas trust. If something has happened to you here I want to encourage you to speak up. Leave a review so others will not be hurt as well.
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