I had a dreadful situation with Time-Warner. This company should be investigated for its abuse of customers. They extorted equipment fees from me when in fact I returned them. However, life is real. They sent my account to collection at the CBA-Hayward Office. Basically I had to pay the fee if I wanted to clear my nearly perfect FICO score. I worked with Louis. Even though I did not feel I owed the debt, I just wanted to have my credit back. They worked with me and got my nearly perfect credit score back. It did not happen overnight, but hopefully soon. Louis even faxed me a letter to use if I was applying for credit anywhere. While I feel Time-Warner are crooks. I feels CBA at least walked me through the steps to achieve my goal. Thus I feel I was treated fairly by CBA. They were very legit and professional with me. Thanks Louis
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