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Editorial review from Citysearch - Review by citysearch c | Texas Direct Auto

Texas Direct Auto

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Editorial review from Citysearch 10/31/2012

Car was purchased, next day broke down, and I found out it was never serviced by Texas Direct Auto. Drove home to find out there was $2000 worth of repairs to be performed on vehicle purchased. Called the service tech Mike, at TDA, and he said the truck was NEVER serviced prior to selling it to me. So with my kids in the car, I was driving an unsafe vehicle due to a leaking master brake cylinder and fuel pressure sensor from which the car had NEVER been serviced before they sold it to me, hence all the repairs on the car. I called Stephanie customer service rep the next day, waited another day for response, to have them reimburse me for the faulty brake system repair bill of $2000. She said Texas Direct Auto will not cover the repairs, because I didnt tell them about the problems, first, before the car was repaired. I just purchased the vehicle the day before, and yet they will NOT cover any of the repairs! Do not do business with the people. Take your business elsewhere. more
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