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Very Bad Experience - Review by citysearch c | Utopia Day Spa & Retreat

Utopia Day Spa & Retreat

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Very Bad Experience 10/21/2012

Bad Bad Bad is all I can say. I treated my family and friends to a spa afternoon and was very disappointed. Of the 6 of us, the paraffin treatment was the best of the whole day. The pedicure was somewhat relaxing, but staff was interrupted by personal and spa phone calls - water was medium, massage was okay, the nails started chipping etc the next day. The manicure was very poor - I didn't want to complain about the missed spots as I wanted my family to enjoy the time, not feel bad. The amount of money paid with a tacked on 20% was excessive for the lack of attention paid to their work. Never again will I go there, I suggest you do not either. One of my friends and I purchased polish remover and polish and redid our own nails two days later as the chipping and peeling was so bad. Huge disappointment. more
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