First and foremost, I apologize for my delay in writing this review . We had an emergency. Our condenser died and we are extremely sensitive to heat. The company I had my AC contract with did not respond to my urgent calls: Total. Therefore I had to race to find a new AC company that I could trust. I researched condenser prices and local companies. When I spoke to the owner at NRG Air, I told them my urgent situation. They were respectful, considerate and talked about options. They didn't try to sell me things I did not need like many others. They coordinated the installation of a new condenser for us the same day and checked the entire AC system to make sure the previous company did not overlook any issues. Our technician was extremely knowledgeable, competent, polite and diligently took the time to make sure he did the job right. I will be requesting him in the future!! Thank you all people, who were consistently following up with me during and after the service. I highly recommend this company and am recommending this company to my beach friends and colleagues.
Good communication. Very respectful during the install of the unit. Did everything they said they would do. The repairs were completed in less than 1 hour and our system was back working normally.
Thank you again for being a company that prides itself on customer service. A rare gem. I know I can count on them. You will only understand when you need AC repair just how good a company this is. There are still good people in this world, don't be so bitter.
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