My uncle, who is an elderly gentleman and is a foreigner to the US, went to see Dr. Talis for general exam and cleaning. After being x-rayed and examined he was given a huge list of procedures that needed to be done to his teeth. He paid for the exam and did not schedule any further appointment (at least to his knowledge). A couple of weeks later, the office manager called to remind him of his appointment--he said what appointment? The woman told him that he had a scheduled appointment to have 1 of his teeth cleaned (deep perio cleaning.) Even though he was confused by this, he went to the appointment. The hygenist put him in the chair and began working. After over 1 hour my uncle asked why it was taking so long and why was is it so painful. And the practictioner said ""oh well I went ahead and did two teeth instead of just the one."" My uncle was upset and in pain, and then when he went to check out--of course they wanted to charge him for the extra tooth. He paid for the one tooth that they were supposedly cleaning, but refused to pay for the other since he was not even asked if he wanted it done, nor did he agree to it. Since then (now 6 months later). They refuse to talk to him, have sent him to collections for not paying for the other tooth. Which they tried to overcharge the insurance company for and they adjusted the price after he complained. On top of that, he developed infection in both teeth that they supposedly cleaned and had to have them both extracted!!! I can't believe we are still in the process of haggling over $150 collections for a tooth that had to be extracted by another dentist--after they supposedly cleaned it without permission.
more