This place is a ripoff! I brought in a laundry basket full of my 2 year old sons clothes to sell. I was told to expect a call in 7-10 days because there they were very backed up. I waited for 10 days with no call back. When I called this place on the tenth day, the girl said that she had left a message 2 days after I dropped off the items and that I had 24 hours to pick up my belongings or they were to be donated... I was so upset because there was NO call/message made to me at all. ALL MY STUFF WAS DONATED. I didn't even get a "last chance to pick up your items before we donate them". NOTHING!! I pulled my phone records to show the manager that I didnt' get a call or message. She didn't care! All she could offer me was a $10 in-store credit coupon. I was so appalled with her responds that I told her she could keep the coupon because I would never come back there again. I also have a huge mouth so I have told everyone I know not to go to the Once Upon a Child in Orchards!!!! Horrible P
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