I had quotes from a couple of other places and NYKB was a little more expensive but the plumbers, electricians and designer offered with my contract really helped me make the decision to hire them. For me, that slightly higher expense was worth it since I had those choices and the work was done by one contractor rather than having to keep track of multiple jobs. NYKB?s Designer, Barbara Fiume, handled my issues in a professional and courteous manner. It?s not easy to find a company that really understands customer service, so working out the kinks with Barbara and Perry Hiiman, the owner, went well because they actually get it!\r
Barbara is the person who schedules the installations and she worked with me to coordinate the time I would have to take off of work including the fact that I was going to have a house full of overnight guests for a wedding five weeks after the intended start date. Of course I wanted it done BEFORE my guests arrived, but was willing to wait until after that
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