I've been to Tuscany's before and was greeted with great service, mediocre but creative food, and friendly staff. HOWEVER, I decided to go there again to celebrate a friend's birthday and was sadly disappointed with poor service, mediocre food, and the evening ruined by the attitude of our waiter. Middle aged, receding hairline, dark brown hair, moderate length, 190-200lbs. Working on Saturdays.
We waited forever for our food but it was tolerable since the group had bread to snack on. Our waiter was rude and clearly forgot any sort of etiquette. I thought this was suppose to be a refined establishment?! Our waiter had the attitude that belonged in a corner diner with neon signs and coffee stains next to the plastic silverware.
On another note, the food was mediocre. I had the Lemon Basil Farfalle and some of the pasta pieces were undercooked and broken. Along with that, there was a mix of real shrimp and frozen shrimp DROWNED in the lemon basil sauce. DEFINITELY NOT WORTH $30+.
In sum, this place has definitely gone downhill. Please, I urge you to find another place to eat. If you want to spend a lot of money on a nice dinner, do not come here. It will steal your money and leave you disappointed. I promise you'll be finding yourself on this site writing a terrible review.
The only nice thing about the night was that there was complimentary valet (which doesn't always happen) and it came in handy when I wanted to LEAVE. --There's a reason they didn't win a 2011 recognition award and will not be receiving another in 2012.
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