If you make a reservation for dinner at Teak Thai, don’t expect them to honor it. We made reservations an hour in advance on Open Table and when we arrived, we were told that Teak didn’t have our table because they hadn’t seen the reservation. The hostess offered some convoluted explanation about how they honor phone reservations first and don’t check the web reservations often. Despite the fact that the restaurant was only half full, we were told we’d have to wait 10 to 15 minutes for a table. If Teak isn’t willing to honor the terms of Open Table, they have no business using the service. Teak’s been going downhill for a while, but this experience was the final straw. There are too many good Thai restaurants in Cincinnati to bother with the poor service at Teak. After we left, we went to another Thai restaurant with food of the same quality, lower prices, and infinitely better service.
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