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lowlands of customer service - Review by citysearch c | Highlands Of Marin

Highlands Of Marin

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lowlands of customer service 1/12/2012

The management is very nice when they want you to rent but after that they are very rude. They don’t warn you before your lease expires and you have to go to them specially to say that you want to end the lease even though technically you sign a lease for 1 year. They expect you to read the lease agreement every month : P This is so they can make extra money by automatically making you a month to month renter. The online UDR crap only asks you to renew. They purposely don’t send you any reminder email and on top of it say that this happens to everyone, such scamsters!!!!, Wont you want to make a change then and send everyone a reminder letter, if you’re worried about your tenant? They ask us to send an email but don’t bother to even reply to it. The price for a small 1 bedroom is too high for the area, any other place offers much more. They charge extra for water-sewer and garbage, other place don’t You don’t charge extra for 1 bedroom compared to others only for a free stupid wall mounted TV!!! The AC/Heater is a joke; It’s louder than an airplane....seriously!!! The washer/dryer is no less since it’s in the living room, what a design! Frankly they only remodeled the outside to fool people, inside everything sucks. I should have taken the other reviews seriously! and to future renters, please know what you are in for....Well any good things you get here you will always find in any other place, so best thing is to ignore this place if you have a choice :) I don’t think the management themselves want to work here that’s why they are so rude. Aside from being forced to stay an extra month, this is still a bad place to live, look at other reviews on apartmentratings more
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