Received a call from AQB Air present store manager. He apologized for my experience and together we resolved the situation. He accepted my return and offered to do whatever was necessary to correct any issues I had.\r
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He came to Moorpark personally.\r
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This is the kind of service that AQB Air built their reputation on .\r
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I understand that one person can make a mistake as happened to me. But I am happy to say that management corrected this and I feel confident that I will be well serviced in the future.\r
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Good for any company that corrects a mistakes and brings customers back.\r
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I am impressed.
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