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Awesome Customer Service Experience! - Review by citysearch c | Berlis Body and Fine Auto Finishes

Berlis Body and Fine Auto Finishes

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Awesome Customer Service Experience! 1/31/2012

I picked my SUV up from Berlis' today and I had to take a few minutes to share my experience. In a word, the entire experience was ""awesome""! Berli's markets itself as ""Absolutely The Finest Collision Repair Facility"". Initially, I thought that was mere marketing hype, but I must say they are absolutely right! The repairs were exactly as billed… excellent, both in quality of craftsmanship and workmanship. Ronnie Bevers, the individual who schedules the work in and out, and coordinates with the customers, was an absolute delight to work with. He was very professional, cordial and extremely thorough in his follow-through and follow-up. He made no promises that he didn’t keep. I hope to never see them again ?, but if I ever need body repair work or know of someone who needs it, I know exactly where to go or where to refer someone. Berli’s, “thank you”; y’all are a first-class organization… you're customer focus is top-notch; keep up the good work! more
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