My brothers car died on the Turnpike. Haines was called by AAA. They towed the car to their storage and would not release the car to a local mechanic unless we showed up in person. This was impossible since we had continue on in my car to Baltimore.
They would not accept credit card numbers over the phone or via fax. They are nearly impossible to deal with on the phone. If we did not find a local mechanic that would pick it up and pay for the towing the car would have been stuck in there storage (incurring a daily fee) until we could show up in person.
Take Home Point: If you call AAA on the NJ Turnpike near Bordentown, tell them to use someone beside Hainses
Never use Haines if you an use someone else.
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