I've never been to the Joint Venture physical store. I've never met the owners or any of the staff in person. I had never bought jewelry online from anybody before I started shopping online with Joint Venture. Many, many purchases later, my habit now is always to start shopping for jewelry by visiting their online store before looking anywhere else. And because of my many purchases, they know what I want, keep me informed through their e-newsletters, and -- at my request -- routinely contact me personally about jewelry they know will interest me. They are friendly, accommodating, honest, and reliable to a fault. Joint Venture is a rare place in providing service that customers want and businesses almost never provide. They provide the best shopping experience and the best retail relationship that any shop can provide....on the Web or anywhere else. Without even the slightest exception during many transactions, Joint Venture has never disappointed me and, in fact, has always done more than expected. I trust the shop and feel completely safe in every respect when buying there.
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