I was very put off by my phone conversation with the managerof Bridals by Roma. I wanted to start the process of dress shopping over theholidays because my friends and family were in town during this time. I calledto set-up an appointment and talked to the manager on a cell phone. She askedme when I was getting married, and I responded Nov. 2013. When she heard this,she wanted nothing to do with my appointment. However, I was planning on buyinga wedding dress early, so my father who is very ill could be part of theexperience. She begrudgingly gave me an appointment and ended the conversation.She accidentally forgot to hang up the phone and proceeded to say i was f******crazy for looking that early and she shouldn't give me the time. I couldn't believethat the manager of a store would talk about a potential customer this way. Andif she was thinking it, she should have made sure her phone call had ended. Iam sure if the manager thinks this way about the customers, it must trickledown to the other employees. I am interested in buying my dress from someonewho cares about the importance of a wedding day, not a selfish person who onlycares about making a sale.
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