Store service and sales in their store was fine. The problem is the actual furniture is really bad. I have had 15 seam repairs on cushions and pillows, mostly cushions. Some of the seam let-outs (not tears by our use) are 24 inches in length. I should have just taken this back and demanded a refund when the seams split after 2 months of use. We are not hard on furniture. No stains or rips by us, just failed seams. I cannot believe the seams failed on pillows! The furniture is very creaky and shows visual bending when you are sitting on it on the external frame. I never realized I could get such bad furniture when paying real money, real prices. Mor did come out to our house for the repair after 2 months on cushions. We are at about 16 months now and they made me take all of the cushions and pillows requiring seam repairs to their warehouse for repair rather than sending out another repair person. I will not buy anything else from Mor and I will not let any of our friends buy from them either. I have bought cheaper furniture before, but I thought I was getting decent stuff. I did not get super low prices on this stuff such as to cause suspicion that it was fall apart furniture. I am sure we will have to replace this large set at 24 months of use or so.
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