When my Jeep broke down I called my insurance company to have them arrange for a tow. They sent All Day Towing to get my vehicle. From the time I called my insurance company to the time the tow truck showed up was almost 1 1/2 hours. The insurance company called em 15 minutes after my original call to let me know that a tow truck was on the way, so I know it was not them that took so long. When the driver finally arrived, he could not tell me how much it was going to cost for the tow. The only thing that he said was that the insurance company would take care of it. This should have been a warning to me, but I was cold, tired and pissed off about my Jeep. I let the driver hook up to my vehicle, and away we went. Instead of taking the quickest route to get me home, he decided that he wanted to take a drive through the countryside. This added almost 45 minutes to our trip. When we finally arrived at my apartment, and before he would disconnect from my vehicle, the driver told me that I was going to have to pay $112 for the tow, and that my insurance company would only cover the hook-up fee. I called my insurance company and they told me the exact opposite. When I confronted the driver about it, he tried to explain that he had misspoken and that the $112 was for the additional mileage that the insurance company would not cover. This works out to be over $9/mile. Completely outrageous!!! I called other tow companies after forking out the money, and the most expensive cost per mile I could find was $3. I have reported this tow company to my insurance company and warned all my friends about them, This company is a huge rip-off. DO NOT EVER USE ALL DAY TOWING! The only reason I ma giving this a 2 star rating is because the driver was nice, extremely talkative, but nice.
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