Truly one of the worst dining experiences I've ever had!
We have been to Zeppos many times and had a wonderful experience. We had a guest in from New York and wanted to take them out for a good dinner. We arrived and were seated close to our reservation time. We order a bottle of wine and an appetizer. The wine and appetizer arrived and we placed our orders for dinner. Within minutes of placing our order the salads arrived. We had barely made it through half the appetizer. They took away the remaining half of the appetizer. We had made it through half the salads when two of the dinners arrived. The piled the plates on the table where they could find space. The third and remaining dinner did not arrive. After ten minutes we were able to flag down our waitress who went to the kitchen to discover the order for the third dinner had not even been placed. Fifteen minutes later the third dinner arrived. Desert then arrived with one desert (the cheesecake) still frozen.
The waitress apologized but responded with ????you know those things just happen????. What has happened to your restaurant?
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