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Bad Customer Service - Review by citysearch c | Applebee's

Applebee's

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Bad Customer Service 1/3/2012

EVERY time my husband, daughter & I have gone to this Applebee's we stand at the front door for AT LEAST 5 minutes without being seated. They really should just have a ""Please Seat Yourself"" sign. I mean on average about 4+ employees look at us standing there and do nothing when you're clearly visable to the bar staff and the passing waitresses in the non bar area. Once we are seated the service is usually fantastic! It's just not fun going through the trouble of actually being seated. OH! And I can't stand when these places seat you in the booth next to the ONLY other customers in the room! I understand a waitress has zones but she has more than one table in that zone so a table between customers wouldn't hurt... more
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