We already had an alarm system through ADT and this company told us to upgrade our system for free. The first tech was an idiot and had no idea on how to install the equipment. He spent hours at our house and couldn't complete the job. Another tech had to come the next day to complete. They said all was free no charges. Now we are getting harassed every day by Tamra saying we owe $250 dollars for equipment or else they have to come pick up the equipment! Have never received a bill and Tom had said all was free when installed. This place is a scam/ripoff. Just had a message from Tamra yesterday that now her manager says $125 would be ok. Ridiculous! I wish we had checked the internet before going with them. Go with ADT directly, not this company.
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