We were in Virgilio's last night celebrating New Years Eve, we love the food and it's close to our house. I left EXTREMELY upset and now will be sure to tell EVERYONE that i know how horrible of an owner Virgilio is. We were sitting in the bar area and could hear Virgilio talking to the servers by their computer station. "" What the F%*# ?are you ordering now?"" the server responded that her ticket was lost and she was putting in an order. He then yelled at her, making her cry! I have worked in food industry for 15 years and this is NOT how you treat your employees! So after I got home I felt compelled to call and voice my opinion to the manager or even Virgilio himself. The person who answered informed me they were both too busy so I asked to pass my message along- how he treats his employees makes me sick! The poor girl was crying! The best type of advertising is word of mouth and I'll be sure to tell everyone I know what I experienced! After I ranted and raved for a little while the girl preceeded to hang on me. Great Customer Service. I'm surprised he still has any employees at all. Very upset, my family and friends will never go back there.
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