I am writing this because of the wonderful experience i had with Hansons Windows.
My first impression was with sales rep Matt Czernel. He not only informed me of the windows, but he made me feel as though I was a part of the Hansons family. Matt's understanding and patience made me feel so confident that I was truly buying the best windows for the money that I was spending.
My intention at first was to wait until next year to shop for windows, but when Matt mentioned the savings I would be receiving with the IQ glass, my heating bill alone would come down substantially.
I knew that the Smart Choice package was the right choice for me. Even after I purchased the windows Matt stuck around for an additional 10 minutes to answer all of my questions and concerns. Matt also gave me his personal cell phone number for me to call for whatever and whenever i needed. That extra touch made me believe that Hansons really cares.
The day of installation the crew showed up on time bright eyed and bushy tailed. They took care of business. They represented Hansons in the utmost professionalism i have not seen in a long time. I didn't think there were any more companies left out there that would give me 150 % satisfaction.
I will never forget looking at my old windows as i was looking at my new ones being installed think to myself, boy I should have done this at least 10 years ago. The difference is night and day.
Just when i thought it couldn't get much better Matt showed up and made sure that I was thoroughly happy. I was beside myself with the personal service I received from Matt. He is friendly and genuine and I will definitely recommend Matt to my friends and family as their personal sales Representative.
An example of his great service is the day after my windows were installed, I contacted Matt because I was concerned there were water stains between the panes. After explaining my situation he notified me that he would personally come inspect then he expeditiously came right over to solve the problem. This is when we discovered these stains were easily removable. I can't thank him enough for his commitment to my needs. He assured me if I have any other issues in the future to feel free to contact him.
Once again, I would like to thank Hansons Windows for their hard work and commitment and they will be highly recommended to others by me.
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