We had replacement windows installed last October by Hansons Windows and recently siged a contract to replace more windows. I can't tell you how wonderful the Hansons Windows team is.
Last year's experience was great, but I have to say I thought it might be a fluke as no way could there be that many customer-oriented and cordial people working for one company!
This year's experience went above and beyond. Starting with Ann Martin, your salesperson, who was such a joy to work with. The gentlemen who came to measure was so darn polite. But today was the best. Pete dropped by to make some minor repairs and what a personable guy. We spent some time chatting (not too long as I know he was on the clock) about our dogs and it was like having a friend over. You must be so proud of your employees. I worked for FedEx for 33 years and know what it's like working in a service industry. I commend you for instilling such a great work ethic in your staff. I would recommend your company in a heartbeat and look forward to the upcoming installation. Best wishes to you and your company.
Sincerely, Paula
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