I purchased 2 vouchers from Groupon and I had issues with them.
it was 2 for a hair salon, and they called me to cancel both appointments because I had the Groupon vouchers.
I made the appointment on Dec 10th for Dec 23rd and they called me on Saturday Dec 17th to cancel saying all stylist went out on Vacation.
Hard to believe a hair salon has all the stylist out on vacation on the weekend of Christmas? when most of the ladies do their hair?
It amazes me that the first thing they ask you is if you have a Groupon certificate, if you say no, then suddenly they do have stylist.
Groupon needs to choose carefully the businesses that are being promoted. I was finally able to get an appointment with Assaf for Dec 27th after calling so many times, however, it was very upsetting how they handled it.
Im not going to lie, but what we received for it was not so great, mine said it was a Damage Remedy treatment, and they just washed my hair normally. Shampoo and conditioner, and the blow dry was horrendous. The girl hardly blow dried my hair leaving it frizzy and passing the flat iron with my hair still wet, burning it so much. The haircut was not a haircut, the girl hardy even cut my ends. I had to come home and redo it all myself. And my daughter used the one with the keratin express treatment, and her hair is worse than what it was before. I have no clue what they used on her, all I know is that she has curly hair and ended up after with frizzy super curly hair, its like burned. Her hair is like burned, hard to make it flat with the iron now. Never again will I set foot at that place or let alone recommend it.
PS: They make you pay 20% tip of the regular price.!!!
more