I sit on the board of an HOA in Seminole, FL and we had need of a new management company a year and a half ago. We interviewed 4 different companies that all claimed they were the best, all have stellar references, and ALL had various degrees of online reviews... good and (often) bad. In the end, we selected Qualified, and have never looked back.
It is amazing what you can find or justify if you really want to prove something with information found on the internet. If you are on a board and serious about your position, don't take the word of some random comment box about how well a company performs. Any disgruntled lunatic with a keyboard can have a voice online. Instead, do the responsible thing and talk to current customers. Talk to board members. Talk to those who have use their services and make an informed decision.
In the end, I would ask you to treat my comments as you would any of the others. Don't trust it. Don't take these words on face value. Don't JUST Google it... Do some (real) home work and you will come to the same conclusion that I did. QPM is the best at what they do.
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