I'd like to thank AG Heating & Air Conditioning for the positive experience I have had in doing business with your firm. At the outset, meeting you at a local Home Depot, you distinguished yourselves by being different than many of the other mechanical firms and that positive difference has been displayed time and time again. You showed up when you set appointments and followed through to accomplish all that was set out in the initial sales call. The staff that was in and around our home during various stages of the process was professional at all times.
They took as much time as was necessary to answer questions and do the calculations to provide an accurately sized system to meet our needs. We appreciated their knowledge and ability to communicate the essentials to us during this phase of the process.
Another way that you showed you could be trusted was in delivering the estimated product. As in any project, there were opportunities for things to change when unexpected issues cropped up. Your original estimate was the same as the final bill, no surprises.
We've also experienced a small problem since the system was installed and you were timely in your response to troubleshoot and minimize the impact on us. Issue was resolved in 10 minutes. Seriously thank you! Our best wishes to your future success.
Regards, Nick and Sherry Guggenheim
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