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Terrible service appears to be the new - Review by citysearch c | Market

Market

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Terrible service appears to be the new 1/21/2012

Terrible service appears to be the new paradigm at the Market. My wife and I are long time customers and never had reason to complain, until today. Apparently, asking to have your baked good warmed, is not a good idea at this establishment. When I asked to have my danish warmed at the downstairs coffee bar, the barista with a frowned brow asked ""what the...who the...what do you need?"". She then directed me upstairs to the deli dismissively. After heading upstairs and realizing that the deli personnel were too busy to help, I commented out loud to my wife about not being able to get my danish heated. A Market employee who was passing by, asked me about the problem. After listening to my request, he said "" sure, I can ruin that for you"". When the danish was returned to me, sure enough, it had been nuked 3 Mile Island style. I wasn't sure whether it was steam or smoke rising from the plate. In the end, I learned my lesson not to ask for any special treatment. The lesson for managers of the Market is that customers will choose not to come back if given similar treatment. Too bad, In previous years I would have suggested the Market as a place to go. more
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