I got into an accident a few weeks ago. My insurance is already so high so I wanted to get the repairs without using my insurance. I walked in with tears in my eyes and was greeted by the nicest guy. He sat me down, calmed me and talked me through the process. He searched for the cheapest yet best quality parts he could find so my repairs would not be insanely high. The next week I brought my car back and they made it both look and run as good as new.
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