Horrible experience. We kenneled our two dogs there for 4 days over Thanksgiving break. When we picked them back up they reeked of urine, as did their beds that I had also brought along. We're pretty sure they were made to lay in their own filth during their stay. Our girl dog also came back with a broken tail, as if it were smashed in the gate at some point. She was very depressed for several days after we picked her back up. Horrible customer service, very rude. We were made to feel as if we were an inconvenience, not paying customers. It was pretty cheap, but we got what we paid for. We will never be taking them back again.
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