I have used Roto-Rooter several times and consider them to be utmost in professionalism and customer service! I received a call to let me know the technician was on his way. My showers tend to get clogged often (teenagers with long hair!) and William took the time to explain how to best prevent it in the future. He came up with several suggestions I hadn't thought of previously. He also taught me how the product recommended by a different plumber had been clogging my pipes instead of cleaning them out! He made sure I knew about the online coupon and went above and beyond to take care of all my plumbing problems and questions. I will definitely call Roto-Rooter again and I think they are lucky to have an employee like him!
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